The market:

• Increased investment in dealership fascia & facility according to car O.E.M.
  CI request
• An open competitive market free of block exemptions regulation
• Emphasis on Service  - the ratio between non-productive employees (service advisors, clerks etc) and productive employees (mechanics,  etc) is increasing
• Introduction of custom-made sophisticated IT in the after-sales automotive market

The need:

• Changing perspectives: From handling a garage To managing a car sale and service center
• Focusing on customer:
• Responding to customer needs & expectation Giving professional & reliable service
• Obeying service standards whilst increasing dealership profitability

The solution:

• Adapt and implement an Automotive Dealership Management model

Including:

• A.D.M. model & methodology
• A.D.M. service operational manual
• A.D.M. sales operational manual
• A.D.M. Implementation manual
• A.D.M. toolkit

For more information: The A.D.M Model